Shipping Policy

Shipping Policy

Last updated: August 2026

At Sprayora™, we are committed to providing a fast, reliable, and convenient delivery experience for our customers across the United Arab Emirates.

Delivery Coverage

We currently offer delivery throughout the United Arab Emirates, including:

Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Order Processing Time

All orders are processed after order confirmation.

Our team may contact you via phone or WhatsApp to confirm your order details before dispatch.

Once your order is confirmed, it will be prepared and shipped as quickly as possible.

Delivery Time

UAE Delivery: Within 24–48 hours

Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances outside of our control.

Cash On Delivery (COD)

For your convenience, Sprayora™ offers Cash on Delivery (COD) across the UAE.

With COD:

  • Payment is made directly to the courier upon receiving your order.
  • Please ensure that someone is available at the provided delivery address to receive the package.
  • Customers are responsible for providing accurate contact and delivery information.

Order Confirmation

After placing your order, our team may contact you through WhatsApp or phone call to confirm:

  • Your order details
  • Delivery address
  • Contact information

Orders that cannot be confirmed may not be processed.

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier delays
  • Incorrect address information
  • Weather conditions
  • Public holidays
  • Circumstances beyond our control

We appreciate your understanding in such situations.

Delivery Information

Please ensure that your delivery details are accurate before completing your order.

Sprayora™ is not responsible for delays caused by incorrect or incomplete customer information.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Photos/videos of the issue
  • Description of the problem

Our team will review your request and provide the appropriate solution.

📧 Email: salxera.os@gmail.com
🌐 Website: www.salxera.com
📱 Social Media: https://www.facebook.com/profile.php?id=61593140079244

Our customer support team will be happy to assist you.