Return and Refund Policy

Last updated: August 2026

At Sprayora™, we are committed to providing our customers with high-quality products and a reliable shopping experience.

Due to the personal care and hygiene nature of our product, we do not accept returns, exchanges, or refunds for change-of-mind requests after the order has been delivered.

This includes situations where:

• The customer changes their mind after receiving the product
• The product is no longer wanted
• The customer ordered by mistake

For hygiene and safety reasons, opened or used hairbrushes cannot be returned or resold.

Damaged, Defective, or Incorrect Items

If your Sprayora™ product arrives:

• Damaged during delivery
• Defective or not functioning properly
• Different from the item ordered

Please contact us within 48 hours of receiving your order.

To assist you quickly, please provide:

• Your order number
• Photos or videos showing the issue
• A short description of the problem

Our team will review your request and provide an appropriate solution, which may include a replacement or another suitable resolution.

Contact Us

For any questions regarding your order, please contact us:

📧 Email: salxera.os@gmail.com
🌐 Website: www.salxera.com
📲 Social Media: https://www.facebook.com/profile.php?id=61593140079244

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